Website operator
This website is operated by Shenzhen Tuofulai E-Business Co., Ltd., based in China. For questions about this notice or your information, contact [email protected].
What this notice covers
Our website presents FODALUN products and links to Amazon. It has no customer registration, contact form, order form or checkout. This notice covers visits to our website and inquiries sent to our support address. Purchases and payments take place on Amazon and are covered by Amazon's own privacy notices.
Website delivery and security
We use Cloudflare to host and deliver this website. Cloudflare processes technical information associated with website requests, which may include IP addresses, traffic routing information and device or system configuration information, to provide and secure its services. Details are available in Cloudflare's privacy policy.
Restricted previews and cookies
When you visit a restricted preview, Cloudflare Access uses your email address, verification and sign-in information, and authentication cookies to check whether you are allowed access and maintain your session. These cookies support access control. This preview sign-in is separate from an Amazon account and does not create a FODALUN customer account.
We have not enabled Google Analytics for this version of our website. Technical processing for website delivery and security still occurs as described above.
Email inquiries
If you email [email protected], we receive the information you choose to provide, such as your email address, name, message and attachments. We use this information to answer your inquiry and handle necessary follow-up. Please send only information relevant to your question; do not send payment-card details or account passwords.
Messages sent to our support address are forwarded through Porkbun to our QQ Mail inbox. The website operator personally handles these inquiries. Porkbun and QQ Mail process email information as part of providing their forwarding and mailbox services.
How long we keep inquiry information
We keep inquiry information for as long as needed to handle your question, relevant follow-up and necessary recordkeeping. We manually delete inquiry messages when they are no longer needed for these purposes. The time needed may vary with the inquiry and any applicable recordkeeping requirements. Service providers may have separate retention arrangements for service data and backups.
Your requests
You may contact [email protected] to request access to, correction of or deletion of information associated with your inquiry. The website operator will review and handle your request and may need to verify that the information belongs to you. Requests will be handled in accordance with applicable requirements.
Links to Amazon
Following an Amazon link takes you to a separate service. Amazon handles the purchase and payment information you enter there under its own notices and settings. For questions about information held by Amazon, use Amazon's privacy and account options.
Processing locations and changes
The website operator is based in China and uses service providers that may process information in other countries. We will update this notice when our services or information practices change and show the date of the revised notice above.